Privacy Policy

Personal Information We Collect or Process

• Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
• Financial Information: Includes credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related information.
• Account Information: Includes your username, password, security questions, preferences, and general settings.
• Transaction Information: Includes products you browse, add to cart, save to wishlist, or purchase, return, exchange, or cancel, as well as historical transaction records.
• Contact Records: Includes information you provide when contacting us, such as content filled out when submitting customer support inquiries.
• Device Information: Includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information: Includes information related to your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information

• Directly from You: Including when you create an account, access or use the Service, contact us, or otherwise provide personal information to us;
• Automatically through the Service: Including information collected from your device when you use our products or services or access our website, as well as information obtained through the use of cookies and similar technologies;
• From Our Service Providers: Including when we engage them to provide specific technologies and collect or process your personal information on our behalf;
• From Our Partners or Other Third Parties.

How We Use Your Personal Information

1. Provide, Customize, and Improve the Service: We use your personal information to provide the Service, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and interested products; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with any returns or exchanges; supporting comment submissions; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
2. Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information via email, SMS, or mail, and displaying online advertisements for products or services on the Service or other websites based on products you have previously purchased or added to cart, as well as other activities you engage in on the Service.
3. Security and Fraud Prevention: We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against potential fraudulent, illegal, dangerous, or malicious activities; safeguard public safety; and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for properly safeguarding your account credentials. We strongly advise you not to share your username, password, or other access details with others.
4. Contact You: We use your personal information to provide customer support, respond to your needs, deliver efficient services, and maintain our business relationship with you.
5. Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and address or investigate conduct that may violate our terms or policies.

How We Disclose Personal Information

• To Shopify, suppliers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, shipping, and delivery);
• To business and marketing partners for providing marketing services and delivering advertisements to you. For example, we cooperate with third-party services through Shopify to support personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your country/region, you may have the right to request that we stop sharing your information for targeted advertising and marketing purposes based on your online activities across different merchants and websites;
• When you instruct, request, or otherwise consent to our disclosure of specific information to third parties, such as for product shipping, or through your use of social media widgets or login integration features;
• Within our affiliated companies or corporate group;
• In connection with business transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, rights, and the rights of our users or others.

Relationship with Shopify

Third-Party Websites and Links

Children's Data

Information Security and Retention

Your Rights and Choices

• Right of Access/Knowledge: You have the right to request access to the personal information we hold about you.
• Right to Erasure: You may have the right to request that we delete the personal information we maintain about you.
• Right to Rectification: You may have the right to request that we correct any inaccurate personal information we maintain about you.
• Right to Data Portability: In specific circumstances and subject to certain exceptions, you may have the right to obtain a copy of your personal information we hold and request that we transmit it to a third party.
• Manage Communication Preferences: We may send you promotional emails, and you can stop receiving such messages at any time through the unsubscribe option indicated in our emails. If you opt out, we may still send you non-promotional emails, such as notifications related to your account or orders.

Complaints

International Transfers

Changes to This Privacy Policy

Contact Information